MCA provide exceptional levels of support with 3 different options for you to choose from: 10 Hour Tokens, Day Rates & Weekly Rates. So depending on what you need, smaller tasks such as easier extension updates, quick changes & minor security updates, our 10 Hour Tokens fits this category best and the tokens are valid upto 6 months from purchase (all of which are logged in our CRM).
Whereas much larger support work i.e. major security updates, bigger extension upgrades & further custom feature development(s), our day rates or weekly rates (slightly discounted from day rates) would suit this best.
In addition to the above MCA can provide you with back-end administration support / training which is separately priced based around your individual needs & requirements.